Incident reporting
The safety and wellbeing of all those we work with is of paramount importance. Incident reporting is crucial for ensuring transparency, accountability, and safety in all that we do, including the grants we fund.
Overview
We regard an incident as any actual or attempted:
- A whistleblower is anyone who reports a suspicion of an incident to us.
- Our policy is to treat all reports of incidents with the utmost seriousness and will respond to reports as soon as it is practicable to do so. This is normally within two working days of receiving a concern.
- We will protect the confidentiality of whistleblowers and prevent them from harm or detriment as a result of their report, as much as it is in our power to do so.
- Any concerns or issues can be reported anonymously. We will respect your anonymity as best we can. However, any investigations may be at a disadvantage if we are unable to contact you to discuss your concerns.
- We will acknowledge your report and may also request further information if an investigation is appropriate. We cannot state how long any investigation may take as this will be determined by the context of the incident, but we will keep you informed of progress as much as we are able to do so.
- During the course of any investigation, it may not be possible to keep details entirely confidential as we have legal duties to inform our donors and regulatory agencies in some cases. When this occurs we will inform you in advance, where we are allowed to do so, and work with you to prevent any harm or detriment.
- During any investigation it may not be possible to share all details that the investigation uncovers, however, we will keep you informed of progress as much as we can.
- Once any investigation is complete, we will inform you of the result of and any resulting actions. If you are not content, we will explain how to appeal and how to escalate to any relevant regulatory body.
The list above is not exhaustive. You should bring any form of unethical behavior to our attention.
How to report an incident
Please report any incidents to us immediately via email to [email protected].
You can report an incident through the Contact form on this website – select ‘I want to report an incident’ from the drop down menu.
Incident prevention and management policy
Find detailed information in our incident prevention and management policy.
Access useful templates and resources below to support your incident reporting.
Our promise
We are committed to supporting anyone who reports an incident by ensuring confidentiality, providing protection from retaliation, and addressing concerns with integrity and fairness. We encourage the reporting of any unethical or unsafe practices to help maintain a transparent and safe working environment.
- A whistleblower is anyone who reports a suspicion of an incident to us.
- Our policy is to treat all reports of incidents with the utmost seriousness and will respond to reports as soon as it is practicable to do so. This is normally within two working days of receiving a concern.
- We will protect the confidentiality of whistleblowers and prevent them from harm or detriment as a result of their report, as much as it is in our power to do so.
- Any concerns or issues can be reported anonymously. We will respect your anonymity as best we can. However, any investigations may be at a disadvantage if we are unable to contact you to discuss your concerns.
- We will acknowledge your report and may also request further information if an investigation is appropriate. We cannot state how long any investigation may take as this will be determined by the context of the incident, but we will keep you informed of progress as much as we are able to do so.
- During the course of any investigation, it may not be possible to keep details entirely confidential as we have legal duties to inform our donors and regulatory agencies in some cases. When this occurs we will inform you in advance, where we are allowed to do so, and work with you to prevent any harm or detriment.
- During any investigation it may not be possible to share all details that the investigation uncovers, however, we will keep you informed of progress as much as we can.
- Once any investigation is complete, we will inform you of the result of and any resulting actions. If you are not content, we will explain how to appeal and how to escalate to any relevant regulatory body.
Please report any incidents to us immediately
[email protected]
Explore more guidance
Find additional guidance to support your application process: